Welcome New Clients
At North Valley and Rocky Mountain Center for Hope, we are dedicated to providing compassionate counseling services to individuals who have lost one of the most important people in their lives. We understand traumatic grief, loss, trauma and the life transitions that encompass it. We also see clients experiencing relationship changes, work related stress and other life concerns that make us feel stuck. Our goal is to empower our clients and to meet them where they are.
We want you to feel as comfortable and relaxed as possible at your intake appointment. We will send you paperwork by email to complete beforehand which will include your clinical history, consent forms and insurance documents. We will discuss any insurance or payment concerns before you begin counseling so that at your first session we can focus entirely on you.
Your first appointment will last about 60 minutes in our office in North Scottsdale. We will send you specific directions to our office in our welcome letter. If your therapist is seeing you virtually, you will receive a secure link to log on to our HIPAA compliant portal for your private session. We encourage our clients to make a list of questions to ask your therapist at their first appointment. We believe in open communication and an active therapeutic relationship. Each subsequent therapy session will last between 50-55 minutes and you will work with your therapist on a schedule that is best for you.
We are in network with 5 insurance
plans - Aetna, Blue Cross Blue Shield, TriWest, United Healthcare and Cigna In Arizona. Presently, we accept Aetna in Colorado. No Medicare plans are accepted. EAP plans are only accepted on a case by case basis. Superbills are provided upon request if you choose to use an out of network insurance plans.
Please arrive 10 minutes before your first appointment and make yourself comfortable. We are looking forward to working together!